Symcor is a leading North American processor of checks, providing financial institutions optimal transaction processing solutions. We provide an all-encompassing outsourcing option for our clients - from receiving and capturing to archiving financial transaction data, in addition to a wide range of back office solutions. Our services are supported by leading technology and networked processing centers with environments governed by stringent security protocols. Use our Check Processing Services to: - Avoid investing in state-of-the-art processing technology
- Avoid the increasing costs of operating and maintaining an in-house processing infrastructure and back office operations as check volumes decrease.
- Ensure your tight processing and reporting timelines are met
- Leverage the speed and flexibility of image technology
- Mitigate the risk and reduce the cost of check fraud
- Access a national network to meet your regional processing needs
 Mail and Distribution Services - provides receipt and tracking of branch courier bags, sorting and redistribution of bag contents. Our network of centers and established, reliable courier routes ensure that your non-financial and financial documents (checks) arrive at their intended destination. Pre-Capture Services - offers accurate, high-speed magnetic ink character recognition (MICR) encoding of checks and other financial documents. Capture Services - provides accurate and timely data capture of check and other paper deposit information. Once captured, your customers’ transaction information is electronically forwarded to you to facilitate posting to customer accounts, while other deposit items and clearing data are prepared for exchange with other financial institutions. Check Image Services - uses the latest in technology to capture images of your checks, enabling you to get the captured item information you need faster through web-enabled access. Check imaging affords you the ability to significantly lower your research and item retrieval costs, reduce fraud and provides you with an overall improved check processing service. In addition to web-enabled access, check images can also be provided to you by CD-ROM, file transmission and check image statements. Exception Processing Services - uses an interface to your account processing application to receive your check related pay/no pay decisions. Using an image-based platform, we promptly process your inbound and outbound items and retain applicable data and images for audit requirements. Research and Adjustment Services - reconciles differences and retrieves item information when discrepancies occur due to encoding errors, missing or free items, misreads or balancing errors. Your requests are managed through a sophisticated case management application to ensure timely resolution. |
Tracing Services - using the latest web-enabled technology, your item retrieval requests are managed across multiple media sources including microfilm and image archive, to provide timely electronic, faxed or print and dispatched responses. Check Inspector Services - combines payee name verification with positive pay features. Using an image-based platform, payee name and MICR information from paid items are compared to issue file data overnight. Items that do not match in either instance are treated as potential exceptions. Their data and associated images are forwarded to you by the next morning for customer contact and decision instructions. Corporate Payables Services - provides you or your corporate customers with the ability to outsource the printing of your accounts payable checks in a customized format. Using print file data, we print and distribute your checks according to your instructions. To this service, you can also add our Check Inspector Service to reduce fraud potential. Secure Check Services - provides your corporate customers with the ability to outsource the printing, insertion and distribution of accounts payable checks in an economic, standard format. Using print file data, we print checks with an image-survivable security feature and process with the Check Inspector service to eliminate altered check fraud. Check Reconciliation Services - manages your corporate customers’ accounts by handling exceptions, balancing and reconciling accounts and statements and providing financial reports daily, weekly or monthly. Electronic File Transfer Services - manages, on your behalf, incoming and outgoing electronic credits and debits files to and from other financial institutions. Our processes ensure that files have not been corrupted during transmission, that item data is valid and that the correct totals are electronically exchanged between you and other financial institutions. ATM Processing Services - provides verification of ATM envelope transactions including deposits to customer accounts and payments to the Bank or other third parties. In this process, each document related to a transaction is imaged, archived and balanced to your electronic transaction detail files. This service includes interfaces to Check Processing and Remittance Services to facilitate straight through item processing. |