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Symcor has extensive experience in data processing, document composition, production and distribution. Our world-class printing and insertion services deliver highly customized processing of bills, wealth management statements, letters, reports, insurance policies and payroll cheque programs. 
Symcor is equally adept at processing small and large jobs with over 500 unique data driven print campaigns running across our national production platform. Symcor can manage all aspects of statement production across both print and electronic channels, from content and statement design, print and mail distribution to electronic presentment and secure data archival services. Customers who outsource their statement production to Symcor are freed up to focus on core business needs. Electronic Statement and Production Service Symcor’s xMC electronic presentment solution is a secure, electronic document presentment and storage solution. As part of Symcor’s core service offering, it helps customers provide additional value and statement delivery options to their end-customers, providing a true multi-channel solution. The primary focus of the xMC platform is to provide Symcor’s clients and their customers access to their documents and document content through Symcor’s secure, long term document archive. It generates and archives documents in electronic format which can then be accessed directly or used to support other enhanced multi-channel communications. ePresentment plays a significant role in helping our clients achieve many critical objectives: - Improved customer experience: end-customers can retrieve their statements when and where they want or need it
- Reduces support costs: end-customers can self-serve via the web thus reducing direct customer support requirements. Support teams can view current and historical statements from a customer’s point of view, ultimately reducing call duration and follow-up
- Lowers total cost of ownership by reducing production and distribution costs
- Meets compliance requirements by providing a cost effective means for archiving critical documents
- Multi-channel Statement distribution: Symcor provides the unique opportunity to manage the end-to-end composition, messaging and distribution of statements through both print and electronic channels
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As the marketplace has moved towards electronic communication, Symcor has developed new tools and functionalities to make invoicing, bill and statement delivery faster, more efficient and more cost effective in a competitive, digital world. TransPromo Symcor’s newest statement solution enables customers to deliver targeted and personalized print and electronic messages to their existing end-users. Full colour personalized messages can drive loyalty, retention, and action that result in increased revenue for the Symcor customer.
TransPromo communications utilize the white space on existing data driven documents to deliver a targeted message to the recipient. It is an ideal way to educate, sell, promote, cross-sell and reinforce branding with existing clientele who are accustomed to receiving and reading a regular statement.
The TransPromo service was developed in response to the rapidly changing world of consumer communication. More and more, companies must use multiple platforms to reach their customers with information directly related to their purchasing decisions. Customized messages, coupons or special offers printed directly on invoices and statements grab a reader’s attention and deliver better response rates than those achieved with traditional marketing inserts, helping to build the customer relationship with personalized messages that are meaningful to the recipient.
Symcor’s TransPromo services include a variety of tools to create integrated marketing campaigns: - Colour or black and white statement design and printing
- Integrated full colour messaging of both colour fonts and colour images
- Integrated variable coupons and variable MICR printing
- Quick Response code tracking and response measurement
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