|
Day 2 Services can fully integrate with other Day 1 systems or stand alone with information from in-house systems for customized solutions that maximize cost efficiency and workflow benefits.  Symcor offers a suite of Day 2 Services that allow us to return items quickly, accurately, and inexpensively. Whether processing paper, image, ACH or all of these payment channels, our leading-edge image and automated workflow technologies reduce risk by working all items from the image and providing near real-time information reporting and advice generation.
Symcor’s Day 2 Services include: fraud review, research and adjustment services,
large dollar notification and reporting, business-to-consumer, disaster recovery, incoming returns, exceptions reviews and outgoing returns.
The comprehensive Incoming Returns process covers: - Image Cash Letter (ICLR)
- Centralized Returns
- Special Instructions for Advices, With or Without Images
- Re-deposited Check (RCK)
- Electronic, E-mail or Fax Customer Notifications
- Web-enabled Customer Viewing and Decisioning
- End-of-day Settlement and Related File Outputs/Reports
- Return Item Data Transmissions
We cover all aspects of Exception Review and Outgoing Returns, including:
- Exception Decisioning
- Outgoing Returns
- Image Cash Letter (ICLR)
- Image Replacement Document (IRD) Print
- Web-enabled Client Viewing and Decisioning for NSF/OD Items
- End-of-day Settlement and Related File Outputs/Reports
|
