Image Delivery Services

Symcor is the largest provider of secure storage and retrieval services of vital imaged documents to the Canadian financial industry. Our state-of-the-art technology solutions include a suite of image processing and delivery products. Shorter processing cycles and quality capture of cheque images and other processed items enable faster retrieval, access to more information, and better decision-making capability for our customers.

Symcor Image Capture and Archive

The heart of our image capture and delivery services is Symcor's sophisticated Image Archive, a repository housing all cheque and other processed document images which are received from Symcor's multiple capture sites that are equipped with high-speed image capture capability.

The Symcor Image Archive is built on two mainframe servers and supported by two fully populated redundant archive sites. Customers have peace of mind that their captured data is backed up, secure, and accessible at all times to support day-to-day operations and business continuity plans.

Image Delivery

Delivery of images stored in the Symcor Image Archive is available across multiple platforms. Once the extraction of all related item images is complete, the information can be sent to customers through a secure file transfer service, saved in an encrypted CD/DVD for subsequent delivery, or provided to customers and their clients on a self-serve basis through a Web-enabled portal.

Self-service Web Image Retrieval (Web IR)

The Web IR service is a customer-branded portal service provided to customers and their clients for direct and immediate access to electronic images of cheques, statements, ATM deposits and other transactions, which have been captured and stored in Symcor's Image Archive. The Web-based portal provides quick and easy access to the stored data at anytime and from anywhere there is Internet access.